THE GLOBAL MAJORITY (TGM)

REFUND, RETURN & EXCHANGE POLICY

Operated by Digidrop Inc. on behalf of The Global Majority
Effective Immediately

1. BINDING AGREEMENT & ACCEPTANCE

By placing an order with The Global Majority, you affirmatively agree to this Refund, Return & Exchange Policy.

Checkout Consent:
By checking the required box at checkout and completing your purchase, you confirm that you:

Have read this policy in full
Understand all terms and conditions
Agree that this policy is binding and enforceable

This agreement forms part of the Terms of Sale governing your purchase.

2. LIMITED PRODUCTION NOTICE

All products are produced in limited quantities, including pre-orders and made-to-order items.

Inventory availability is not guaranteed once an item sells out.
Returns and exchanges are governed strictly by the conditions below.

3. RETURN ELIGIBILITY

To qualify for a return, all conditions must be met:

Item is unworn
Item is unwashed
Item is free of stains, odors, deodorant marks, or pet hair
Item includes all original tags and packaging
Return request is submitted within 14 days of delivery
Return is approved prior to shipment

Items that fail inspection will be rejected and returned at the customer’s expense.

4. FINAL SALE / NON-RETURNABLE ITEMS

The following items are final sale and not eligible for return or exchange:

Limited edition drops
Pre-orders
Made-to-order items
Sale or discounted items
Gift cards
Digital items
Items washed, worn, altered, or damaged after delivery
Items not purchased directly from theglobalmajority.com

No exceptions.

5. REQUIRED RETURN METHOD — TGM EASY EXCHANGE PORTAL

All returns and exchanges must be initiated through the TGM Easy Exchange Portal.

Why the Portal Is Mandatory:

Matches items to verified orders
Prevents incorrect or fraudulent submissions
Provides accurate return instructions
Ensures correct size/color exchanges
Automates approval workflows
Protects customers and The Global Majority

Unauthorized Returns

Returns sent without Portal approval may be:

Refused
Returned to sender
Disqualified from refund or exchange

6. MANUAL RETURNS (NOT RECOMMENDED)

If a customer elects not to use the Portal:

Instructions must be followed exactly
Processing time will be extended
Errors or deviations may result in rejection

Portal submissions always receive priority.

7. EXCHANGES

Exchanges are subject to inventory availability
If the requested item is unavailable, store credit may be issued
Exchange requests cannot be modified once inventory sells out

8. REFUNDS

Approved refunds are issued to the original payment method only.

Original shipping fees are non-refundable
Processing or restocking fees may apply
Financial institutions may require 3–10 business days to post refunds

9. DAMAGED OR DEFECTIVE ITEMS

Defective item claims must be submitted within 72 hours of delivery and must include:

Order number
Clear photos of the defect
Photos of original packaging

Damage caused by:

Washing
Improper care
Wear
Misuse

is not considered a defect.

10. INCORRECT ITEM RECEIVED

If an incorrect item is received:

Contact us within 72 hours
Item must remain unworn and unwashed

Once verified, we will issue a replacement or refund.

11. RETURN SHIPPING

Customers are responsible for return shipping costs
Shipping fees are non-refundable
Items lost or damaged in transit are not refundable
Tracked shipping is required

12. SHIPPING LIABILITY DISCLAIMER

Once a package is accepted by the carrier, liability transfers to the carrier.

The Global Majority and Digidrop Inc. are not responsible for:

Lost packages
Stolen packages
Carrier delays
Incorrect addresses entered at checkout

Carrier claims must be filed by the customer.

13. INTERNATIONAL ORDERS

International customers are responsible for:

Customs duties
Taxes
Import fees
Clearance delays

All international orders are final sale unless defective.

14. CHARGEBACKS, DISPUTES & FRAUD PREVENTION

By completing checkout, you agree that:

You will contact customerservice@theglobalmajority.com before initiating a chargeback
Filing a chargeback without attempting resolution violates this policy

We reserve the right to:

Dispute all chargebacks
Submit delivery confirmation, tracking data, IP logs, checkout consent, and policy acceptance
Contest claims of “item not received” when carrier confirmation exists
Report fraudulent or abusive chargeback activity

Chargebacks filed after confirmed delivery may be treated as friendly fraud.

15. POLICY MODIFICATIONS

This policy may be updated at any time without prior notice.

Updates apply only to orders placed after the effective date of the revision.

16. CONTACT

Questions regarding this policy must be submitted to:

📧 customerservice@theglobalmajority.com

Refund policy