Shipping policy

THE GLOBAL MAJORITY (TGM) — SHIPPING POLICY

Operated by Digidrop Inc.
Effective Immediately

This Shipping Policy (“Policy”) applies to all purchases made from the official The Global Majority website operated by Digidrop Inc. (“Digidrop,” “we,” “us,” or “our”) on behalf of The Global Majority (“TGM”).

By placing an order, you agree to the shipping terms outlined below.

1. ORDER PROCESSING TIME

1.1 Standard Orders (Non–Pre-Order Items)

Most in-stock, non-pre-order items are processed and fulfilled within 3–5 business days after your order is placed.

Processing times may be extended during:

New product drops
High-volume sales periods
Limited or special collections
Peak holiday seasons
Weather disruptions
Carrier delays or operational constraints

Processing time does not include transit time.

1.2 Multiple-Item Orders (Single Shipment Policy)

To protect against lost, mismatched, or partial shipments:

All items in a single order ship together once ALL items are in stock
Orders cannot be split after placement
If you want items shipped separately, you must place separate orders

This policy is enforced for quality control and order accuracy.

2. SHIPPING CONFIRMATION & TRACKING

Once your order ships, you will receive:

A shipping confirmation email
A tracking number (when available)

Please allow up to 48 hours for tracking information to update after the carrier scans your package.

Some shipping services provide limited or delayed tracking visibility, depending on the carrier and service level selected.

3. SHIPPING METHODS & DELIVERY ESTIMATES

Delivery timelines begin after order processing is complete.

3.1 Domestic Shipping (United States)

Estimated delivery time: 7–10 business days

Delivery times may be extended due to:

Carrier delays
Weather events
Holiday volume
Regional disruptions
Rural or remote delivery locations

3.2 International Shipping

International delivery timelines vary significantly based on destination, customs clearance, and local postal services.

Estimated delivery time: 2–10 weeks

International shipments may experience delays due to:

Customs inspections
Import processing timelines
International logistics outside our control
Local postal service variability

4. PRE-ORDERS

4.1 Single Shipment Rule

For accuracy and quality control:

All items in a single order ship together when the pre-order item becomes available

If your order includes:

An in-stock item and
A pre-order item

👉 The entire order will ship once the pre-order item is ready.

4.2 Want In-Stock Items Sooner?

You may request cancellation and re-purchase as two separate orders:

Order #1 — In-stock items
Order #2 — Pre-order items

We cannot manually split orders after they are placed.

5. SHIPPING METHOD CHANGES

Once an order is placed:

Shipping methods cannot be changed, upgraded, downgraded, or modified

This protects shipment accuracy and system integrity.

6. INTERNATIONAL SHIPPING DETAILS

6.1 Customs Delays

International shipments may be delayed due to customs inspections or clearance procedures.

We do not control:

Customs processing timelines
Local postal procedures
Additional inspections or holds

6.2 If Your Package Has Not Arrived After 10 Weeks

Please contact:

Your local post office
Your country’s customs office
Your national postal carrier

They may be holding the package pending duties, taxes, or clearance.

7. CUSTOMS, DUTIES & TAXES

7.1 Customer Responsibility

International customers are solely responsible for all:

Customs duties
Import taxes
VAT
Clearance fees
Brokerage charges
Any other import-related costs

We cannot:

Mark packages as “Gifts”
Declare “No Commercial Value”
Modify customs documentation
Refund customs or import fees
Intervene in customs decisions

7.2 Know Before You Buy

International customers are responsible for reviewing local import regulations prior to placing an order.

8. RISK OF LOSS, DELIVERY ISSUES & TITLE TRANSFER

8.1 Risk Transfers at Carrier Acceptance

Once your package is accepted and scanned by USPS, UPS, FedEx, DHL, or any carrier:

👉 Title and risk of loss transfer to you.

Digidrop Inc. and The Global Majority are not responsible for:

Lost packages
Stolen packages
Misdelivered packages
Carrier delays
Packages marked “Delivered” but not received
Incorrect or incomplete shipping addresses provided by the customer
Carrier routing errors or scan discrepancies

This policy aligns with our Terms of Service and Refund, Return & Exchange Policy.

8.2 “Delivered” but Not Received

If your package shows “Delivered,” please check:

With household members
With neighbors
Apartment or building staff
Around all exterior delivery locations
With your local post office or carrier

Carrier investigations may be requested.

We do not issue refunds or replacements for packages marked Delivered by the carrier.

9. WRONG ADDRESS OR UNDELIVERABLE PACKAGES

If the shipping address provided is:

Incorrect
Incomplete
Misspelled
Missing unit, apartment, or suite number

Digidrop Inc. and The Global Majority are not responsible for:

Lost packages
Delayed delivery
Misdelivery
Returned shipments

If a package is returned to us:

You will be notified
Reshipment may be requested at your expense

We cannot intercept, reroute, or change addresses after an order is placed.

10. SHIPPING RESTRICTIONS

We reserve the right to:

Refuse or cancel shipments
Limit shipping to certain regions
Restrict product quantities
Use alternative carriers
Modify shipping methods for operational or security reasons

11. ORDER CANCELLATIONS

Orders that have:

Entered fulfillment, or
Shipped

Cannot be canceled.

This policy aligns with our Terms of Service and Refund, Return & Exchange Policy.

12. RETURNS, EXCHANGES & TGM EASY EXCHANGE PORTAL

12.1 Required Use

All return and exchange requests must be initiated through the official:

👉 TGM Easy Exchange Portal

This ensures:

Accurate tracking
Correct return instructions
Proper item matching
Protection against errors or fraud

12.2 Unauthorized Returns

Returns submitted outside the Portal may be:

Rejected
Returned to sender
Subject to additional fees

12.3 Priority Processing

Portal-submitted requests:

Are processed first
Move faster
Reduce delays

12.4 Policy Control

If a conflict exists between Portal instructions and the Refund Policy:

👉 The Refund, Return & Exchange Policy controls.

13. CONTACT US

For shipping-related questions, contact:

📧 customerservice@theglobalmajority.com

or write to:

Digidrop Inc.
2030 East 15th Street, Suite A
Los Angeles, CA 90021
United States